Updated: Jan 19
Solar MD's Technical Support team is a group of highly skilled and dedicated individuals who work tirelessly to ensure that the company's customers receive the best possible service. Led by Kyle Swanepoel, a University of South Africa graduate with a strong technical background and experience in the financial services industry, the team is composed of experts in various fields including lithium-ion battery engineering, chemical engineering, and software and hardware support.
One of the team's key members is Laila Kahn, an ambitious mechatronic engineering graduate from the University of the Western Cape who is on track to becoming a lithium-ion battery engineer. Maritha Van Loggerenberg, a chemical engineer from Stellenbosch University, also plays a vital role in the team by providing expert support in her field.
In addition to these skilled engineers, the team also includes experienced technicians like Michael Lawley and Grant Scott, as well as dedicated support administrators like Cherise Fourie. Ilse Smith, a chemical engineer from Stellenbosch University, and Warren Phillips, a technical support specialist with a lot of experience in the IT sector, round out the team and contribute to its diverse range of skills and knowledge.
With a commitment to providing top-notch service and a passion for clean energy, the Technical Support team at Solar MD is a valuable asset to the company and its customers. They work diligently to ensure that any issues or concerns are quickly and efficiently resolved so that the company can continue to provide sustainable energy solutions to the community.
Additionally, our technical support now provides technical support services to CATL, one of the world's largest manufacturers of lithium-ion batteries for electric vehicles. As an outsourced service agency, Solar MD offers a wide range of technical support services to CATL, including maintenance, troubleshooting, and repair services for their EV battery systems in Africa. With Solar MD's expertise in energy storage, customers can trust that their EV battery systems will be in good hands.